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Kifaru Intl. Shipping Policy
Order Status:
You can always check the status of your order by clicking on My Account in the navigation bar. We will be happy to make any changes to your order if you contact us before it has been processed, usually 24 hours after your order has been placed.  Once your order has been processed a new order must be placed for any additional items. multiple orders shipped to the same address may be combined into a single shipment by our shipping department but this may not result in reduced shipping and handling fees.

Kifaru Intl. uses UPS, and USPS to ship your orders to you.  Kifaru Intl. makes every effort to ship packs and shelters within 5 - 6 weeks.  Accessories ship within 2 - 3 weeks.  If authorization is delayed in order to confirm payment or prevent fraud, Kifaru Intl. reserves the right to delay shipments, but every effort will be made to ship at the soonest possible time.  Delivery times are expected, not guaranteed.

All orders are processed once credit card authorization and verification have been obtained.  Orders are shipped Monday - Friday, not including holidays.

International shipping
will be via USPS Priority Mail unless otherwise stated upon your order.  Kifaru is not responsible for any duties/taxes charged by customs.

International orders may take up to 6 weeks to ship out from Kifaru.  If you need expedited shipping, you may need to pay using a PayPal account.

Notice:  Regardless of the service you choose, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays or delivery delays due to COVID 19. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.  We suggest that you contact your local customs office for additional information. Please note transit times are provided by USPS and is not necessarily guaranteed.

Standard Shipping
Shipping within the US takes 7-10 days once your order has been fulfilled.  International orders will arrive within 2-3 weeks once your order has been fulfilled.

3-5 Day Express Shipping
To the continental US , upon fulfillment 
(up to two weeks) of your order shipping takes 3-5 Business Days, pending credit card authorization and verification.  Not available in American Samoa, Guam, Marshall Islands, Micronesia, Palau, the Virgin Islands, APO, FPO, PO Boxes, Canada, Europe, Japan or the rest of the world.

2 Day Business Shipping
to continental US, upon fulfillment (up to two weeks) of your order the package will arrive on the 2nd business day after the package ships, pending credit card authorization, and verification.  Not available in, AK, HI, Puerto Rico,  American Samoa, Guam, Marshall Islands, Micronesia, Palau, the Virgin Islands, APO, FPO, PO Boxes, Canada, Europe, Japan or the rest of the world.

to the continental US only upon fulfillment
(up to two weeks) of your order.